---
id: GS-3
title: Settings and help
group: Getting started
summary: Quick tips, what's new, writing to us, diagnostics, and erasing everything
keywords: [quick tips, bulb, new, what's new, settings, gear, write to us, contact, diagnostics, report, erase, delete everything, credits, stabilization]
---

## Quick tips

The bulb in the top right corner of every project opens **Quick tips**: one page a gesture, each with a short film and a line that says what it does and how. They are grouped as Recording, Playback and Music. The bulb turns yellow when there is a tip you have not seen, and **New** lists what you have not tried yet. A tip leaves that list when you do the thing for real.

The same tips are the first row of Settings, and every one of them is on the [Features](/#features) on the home page, with its film.

## What's new

After an update, a card shows what has changed since your phone last looked. **What's new** in Settings shows it again.

## Settings

On home, tap the gear at the top right. You will find **Quick tips**, **Hosting Plan**, **Stabilization**, **Diagnostics**, **Build**, **What's new**, **Write to us**, **Credits** and **Erase All Contents and Settings**.

## Write to us

**Write to us** sends a message to the people who make Camcorder. A person reads every one. Your name and email are optional: leave both empty and the message carries nothing about you.

## Diagnostics

**Diagnostics** shows a plain text report about how the app is running. It stays on your phone unless you tap **Share** and send it to someone. It can help when something goes wrong.

## Erase All Contents and Settings

This removes everything: every project and clip on this phone, every setting, and everything of yours on the web, including your films and channels. It shows what it will remove, and you have to type *delete* before **Erase** will work. It cannot be undone.

A subscription is Apple's, so erasing does not cancel it. Cancel it in the iOS Settings app, under Subscriptions.